Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: December 20, 2024

Privacy at a Glance

Data Protection

We encrypt and secure all your data with industry-standard protocols

Auto-Delete

Your images are automatically deleted from our servers within 24 hours

Your Rights

Request access, correction, or deletion of your personal data anytime

1. Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Profile picture (optional)

Usage Data

  • Images you upload for background removal
  • Service usage statistics and preferences
  • Device information and browser type

Payment Information

We use secure third-party payment processors (Stripe, PayPal) and do not store your complete payment card details on our servers. We only retain the last four digits for reference and billing history.

2. How We Use Your Information

Service Delivery

  • • Process your images with AI technology
  • • Provide customer support and assistance
  • • Manage your account and subscriptions
  • • Send service-related notifications

Improvement & Analytics

  • • Improve our AI algorithms and services
  • • Analyze usage patterns and performance
  • • Develop new features and capabilities
  • • Ensure security and prevent fraud

3. Information Sharing

We Do Not Sell Your Personal Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers

We work with trusted third-party services for hosting, analytics, and payment processing, all bound by strict data protection agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.

4. Data Security

Encryption

All data transmitted to and from our servers is encrypted using SSL/TLS protocols.

Access Controls

Strict access controls ensure only authorized personnel can access your data.

Auto-Delete

Uploaded images are automatically deleted from our servers within 24 hours.

Regular Audits

We conduct regular security audits and vulnerability assessments.

5. Your Privacy Rights

Access & Portability

Request a copy of all personal data we have about you in a portable format.

Correction

Update or correct any inaccurate personal information in your account.

Deletion

Request deletion of your personal data, subject to legal obligations.

Opt-Out

Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@freebgremover.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

For detailed information about our use of cookies, please read our Cookie Policy.

Questions About Privacy?

Privacy Officer

Email: privacy@freebgremover.com
Response time: Within 30 days

General Support

Email: support@freebgremover.com
Live chat available on our website